About Dolores…

DOLORES DEHAAN

ddh@localsolutions.biz

SUMMARY
With over 35 years of experience in the Foreign Labor Certification program, I served as Certifying Officer (C.O.) of the Foreign Labor Certification (FLC) Unit in New York City for 15 years and as C.O. of the Boston (FLC) for approximately two years. The combined regional offices handled permanent and temporary Applications for Foreign Labor Certification Program filed in 10 states including the Commonwealth of Puerto Rico and the Virgin Islands.

I worked on a contract basis for The Ancon Group, Lanham, MD. This work involved analyzing, processing contracts, and reviewing applications. I used word processing and database software to prepare a variety of documents, correspondence and reports. Based on my previous managerial skills I developed interview questions and assisted in reviewing resumes of applicants who were applying for positions of leadership at the Philadelphia Backlog Elimination Center during the time that Ancon was awarded a contract by OFLC for the purpose of eliminating a backlog of FLC applications.

MAJOR ACCOMPLISHMENTS
LEADERSHIP: Provided guidance and leadership to national, regional and state partners with regard to the FLC program. Successfully developed a strong FLC work plan focused on reducing the backlog of permanent applications for labor certification without compromising the integrity of the program. Successfully completed this task at both the N.Y. and Boston Regional Offices so that only 369 permanent cases in Boston and 850 permanent cases in N.Y. were transferred to the Philadelphia Backlog Elimination Center (PBEC), respectively, when the FLC program shut down in December 2005. Developed a strong transition work plan focusing on the shutdown of the FLC program in the N.Y. and Boston offices. The work plan resulted in a seamless transition of all cases along with the logging program from Boston to Atlanta with no down time or disruption to the computer system, or to our customers or stakeholders. During my tenure as C.O. temporary H1B, H2A/B applications (including Entertainer and Logging) were processed on a timely basis.

RESOURCE MANAGEMENT
Effectively ensured that staff members were appropriately utilized and developed in a fair and equitable manner. Developed “experts” in specialized areas of the FLC program. Developed an H2A team and team leader and this insured that H2A (agricultural) applications were always processed expeditiously and qualitatively. Through effective utilization of staff resources, I ensured that temporary H2A/B and Logging cases were processed in a consistent and expeditious manner. H1B applications were consistently processed within 30 days of receipt.

COALITION BUILDING, COMMUNICATIONS, AND TRAINING
Provided a strong and authoritative voice for the FLC program in the Region through formal and informal meetings and by educating our partners and customers on new FLC policies and procedures. Attended and participated in meetings held by the American Immigration Lawyers Association (AILA), the New Jersey Bar Association, the Annual Immigration Conference at the N.J. Institute for Continuing Legal Education and the Practicing Law Institute in New York City. Provided training for these groups and also spoke at Agricultural Pre-Harvest Conferences on the processing of H2A temporary agricultural applications.

PROBLEM SOLVING AND INITIATIVE
Successfully created new ways to do business, improving procedures as well as transitioning staff into new program areas. Worked closely with staff and Office of Inspector General (OIG) and USCIS on fraudulent applications which led to several convictions for labor certification and visa fraud. Served as a DOL witness in court. Identified areas for improvement and implemented changes to the administration of the logging and temporary programs to streamline the processes in the region. Successfully monitored productivity and adjusted staff assignments, as needed, between the various programs. Achieved a 4% annualized continuous improvement rate in backlog reduction and exceeded the 2% continuous improvement rate negotiated with the National Director of FLC. Improved the processing of H2A cases by creating a H2A team along with a Team Leader to ensure that 95% of H2A applications received were accepted within 7 days of receipt and approved or denied within 30 days of receipt in accordance with N.O. requirement. H2B applications were processed within 30 days of receipt from the states and H1B applications were completed within 7 days of receipt.

WORK EXPERIENCE:
Private Consulting Elizabeth, N.J.                                                     October 2007 – Present
The Ancon Group Lanham, MD
Off –Site Analyst (OASA)                                                                   July 2006 – September 2007

U.S. Department of Labor (FLC) New York, N.Y.
Certifying Officer                                                                               May, 1991 – January, 2006
Acting Regional Monitor Advocate                                                    1978 (6 months)
Manpower Development Specialist                                                   1975 – April, 1991

EDUCATION:
Bachelor of Arts Degree
Thomas Edison State College, Trenton, New Jersey

SPECIAL SKILLS/ACCOMPLISHMENTS & AWARDS:

  • Fluent in Spanish language
  • Recipient of Impact Award from the Federal Women’s Program; The Secretary’s Exceptional achievement Award and a “Special Act or Service Award”
  • Member of four National Office teams: 1) Smart II Team – Developed new management performance appraisal system. 2) Alien Certification reengineering Team. 3) Federal Role team. 4) Leadership Competency Model
  • Quoted/interviewed in following media publications: Wall Street Journal, 1/26/93; The Record newspaper, 2/2/93 & 2/19/03; Newsday, 3/26/04; TV interview on Channel 47 (program called “Immigration & You), April 1995; magazine “Your Company”, winter 1995 edition.

_________________________________________

For more information on Neil DeHaan, Click HERE.

Print Friendly, PDF & Email